PRIVACY POLICY

Last Revision: October 1, 2025

Introduction

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THE ROBOSYSTEMS PLATFORM OR ACCESSING ANY OF OUR SERVICES.

RFS LLC is a Wyoming Limited Liability Company, operating under the fictitious name RoboSystems ("RoboSystems", the "Company," "we," "us," "our"). We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you use our graph database platform, data integration services, and applications including RoboLedger and RoboInvestor.

This Privacy Policy ("Policy") outlines our practices for protecting your information on the RoboSystems.ai platform and related services (collectively, the "Platform" or "Services"). It includes the types of information we gather, how we use it, and the choices you have regarding our use of your information.

We reserve the right to modify this Policy at any time. Each modification shall be effective upon its posting to the Platform. Your continued use of the Services following any modification constitutes your acceptance of the changes. It is therefore important that you review this Policy regularly. If you have any questions concerning this Policy, please contact us.

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, company name, and password. For organization accounts, we may also collect business information including address, tax identification numbers, and billing details.

Graph Database Content: We store and process the data you upload to your graph database, including financial data, operational data, and any custom data structures you create. This data remains your property, and we only process it to provide our Services.

Integration Data: When you connect third-party services (like QuickBooks or Plaid), we collect authentication tokens and sync data as authorized by you. We store this data securely in your isolated graph database instance.

Usage Information: We collect information about how you use our Platform, including:

• API calls and credit consumption
• Query patterns and performance metrics
• Feature usage and interaction patterns
• Error logs and debugging information

Technical Information: We automatically collect certain technical information, including:

• IP addresses and device information
• Browser type and operating system
• Access times and referring URLs
• Cookie data and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide Services: Operate your graph database, process queries, manage integrations, and deliver our applications
• Maintain Security: Protect against unauthorized access, fraud, and abuse of our Platform
• Improve Performance: Optimize query performance, enhance features, and develop new capabilities
• Manage Billing: Process payments, track credit usage, and manage subscriptions
• Provide Support: Respond to inquiries, provide technical assistance, and send service updates
• Ensure Compliance: Meet legal obligations and enforce our Terms of Service

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: We use trusted third-party services including AWS for infrastructure, Stripe for payment processing, and other providers necessary to deliver our Services
• Shared Repositories: When you access shared data repositories (like SEC data), your queries may be logged for performance and compliance purposes
• Legal Requirements: We may disclose information if required by law, subpoena, or court order, or to protect our rights or the safety of others
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
• Aggregated Data: We may share anonymized, aggregated data that cannot identify you personally for research or marketing purposes

4. Data Security and Retention

We implement industry-standard security measures to protect your information, including:

• Encryption of data at rest and in transit
• Isolated database instances for each organization
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Regular backups with retention based on your subscription tier

We retain your information for as long as necessary to provide our Services and comply with legal obligations. When you cancel your subscription, we provide a 30-day grace period for data export before permanent deletion.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information in your account
• Deletion: Request deletion of your account and associated data
• Portability: Export your graph database content in standard formats
• Opt-out: Unsubscribe from marketing communications (service-related communications cannot be opted out of while using our Services)

To exercise these rights, please contact us with your request.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, including:

• Essential Cookies: Required for Platform functionality and security
• Analytics Cookies: Help us understand usage patterns and improve our Services
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may limit Platform functionality.

7. International Data Transfers

Our Services are primarily hosted in the United States. If you access our Platform from outside the United States, your information may be transferred to and processed in the United States or other countries. By using our Services, you consent to such transfers.

8. Children's Privacy

Our Services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (which we do not do). To exercise these rights, please contact us.

10. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us. We will respond to your inquiry within a reasonable timeframe.

Data Protection Officer
RFS LLC
DBA RoboSystems
Wyoming, United States